Shipping Policy for Astel.co:
At Astel.co, we are committed to providing our customers with a seamless shopping experience, including efficient and reliable shipping services. Please review the following shipping policy for information on our shipping procedures:
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Processing Time: Orders are typically processed and shipped within 1-3 business days of payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
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Shipping Methods: We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping. Shipping costs and delivery times vary depending on the shipping method selected and the destination of the order.
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Shipping Rates: Shipping rates are calculated based on the total weight of the order, the shipping method selected, and the destination address. You will be able to view the shipping costs associated with your order during the checkout process before completing your purchase.
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Delivery Times: Delivery times vary depending on the shipping method selected and the destination address. Standard shipping within the domestic United States typically takes 3-7 business days, while expedited shipping may take 1-3 business days. International shipping times vary depending on the destination country and customs processing times.
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Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery and estimate the expected delivery date.
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Shipping Restrictions: Please note that certain items may be subject to shipping restrictions or regulations based on their contents or destination. We recommend reviewing any applicable shipping restrictions before placing your order to ensure compliance with local laws and regulations.
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Shipping Address: It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by the customer.
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Shipping Delays: While we make every effort to ensure timely delivery of orders, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or carrier issues. We appreciate your patience and understanding in such situations.
If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us. Thank you for choosing Astel.co